How to support client service improvements

Duration2 minutes
Skill levelIntermediate
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Overview

Familiarize yourself with how to understand the market you provide for in the foundation MHD tutorial on how to support client service improvements. You will explore salon targets, clientele, demographic and service viewpoint and how to formulate service improvements

Members can also download our Support Client Service Improvements factsheet.


Technical skills

  • Advertising
  • Communication
  • Continued professional development
  • Demographic
  • Media
  • Products and services
  • Questionnaires
  • Social networks
  • Surveys
  • Target clientele
  • Visual aids
  • Word of mouth

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