Privacy Statement

1. Introduction

1.1 This Privacy Policy sets out the privacy policy of MHD Productions Ltd, Company Number (England) whose registered address is at 10 Overcliffe, Gravesend, Kent DA11 0EF (“MHDPL”), who controls this website. For the purpose of the Data Protection Act, the data controller is MHD Productions Ltd.

1.2 MHDPL is committed to protecting the privacy of its users and the purpose of this Privacy Policy is to describe to you how MHDPL will use personal information about you that is submitted to MHDPL.

1.3 By providing your personal information to MHDPL, you consent to the collection and use of it and any other information provided to MHDPL in accordance with this Privacy Policy. If at any time you wish to change the uses of your personal information to which you have consented, please contact us at

1.4 MHDPL may revise this Privacy Policy at any time by posting an update on this website. Please ensure that you check this website from time to time to review the then current Privacy Policy and to update your preferences. This Privacy Policy was last updated in October 2010.

2. Collection of Personal Information

2.1 The types of personal information collected and stored by MHDPL might include your name, date of birth, e-mail address, postal address, telephone number, employment records and credit/debit card details (to the extent permitted by the Data Protection Act 1998 and related legislation (“the DPA”).

2.2 MHDPL may collect personal information about you in the following ways:

  1. any data which you provide when you complete and submit an application to MHDPL to register on this or receive email alerts or other communications from MHDPL;
  2. any data that you provide via postings to forums and blogs and any other posting that you make to this website (in such circumstances the information posted by you will, of course, also be available to users of the website throughout the world);
  3. during any transaction with us; and
  4. any other data which you provide to MHDPL when you enquire about our activities, email, telephone or write to us or otherwise provide us with personal information.

2.3 MHDPL may also receive information about you from third parties, for example a friend who wants to tell you about this website.

3. Storage and retention of your information

3.1 MHDPL will keep your information on a secure server. The technology that MHDPL uses and the security policies which MHDPL has implemented are intended to safeguard your information from unauthorised access and improper use.

3.2 MHDPL will keep your information (to the extent permitted by the DPA) to enable MHDPL to use it for the purposes described in this Privacy Policy.

4. Use of Your Information

4.1 MHDPL may use your personal information (subject in each case to the requirements of the DPA) for the following purposes:

  1. administering your website account(s) and otherwise in connection with any service for which you have provided your information, including any email alerts, transactions with us and competitions and promotions that you take part in;
  2. responding to any enquiry you make;
  3. subject to your consent, sending you newsletters and/or alerts and information regarding MHDPL or any third party’s future services (in all formats to which you have consented e.g. post, email, text); and
  4. for generating aggregated statistics about users, traffic patterns, etc. of the website and other services and developing MHDPL’s marketing plans.

4.2 MHDPL may also disclose your information (subject in each case to the requirements of the DPA) as follows:

  1. if you have given your consent for MHDPL to do so, to other selected organisations to enable them to contact you or send you information by post, telephone and/or email;
  2. to any service providers, sub-contractors and agents appointed by MHDPL to perform the above functions on its behalf and in accordance with its instructions;
  3. to third parties selected by MHDPL as part of aggregated and anonymised statistics about users, traffic patterns, etc. of this website;
  4. to such individuals and/or bodies as necessary to ensure MHDPLs compliance with any applicable law, regulation, legal proceeding or governmental request;
  5. where you post material that does or may constitute a criminal offence, breach the rights of a third party, give rise to a civil action or breach the Terms & Conditions of the applicable website and as otherwise necessary to protect the rights, property or safety of MHDPL and its customers, to any relevant authority or third party requiring MHDPL to disclose the identity of or locate anyone posting such material on this website; and
  6. to any individual making a subject information request to MHDPL.

4.3 In the event that MHDPL is acquired by or merges with another company, your personal information may be passed to the purchasing/merging company amongst the transferred business assets. This will enable your relationship to continue with this website despite the change of ownership. Your personal information may also be passed (on a confidential basis) to companies with whom MHDPL is negotiating such a sale/merger as part of the verification exercise carried out on MHDPL by the third party.

4.4 In processing your information in accordance with the above, MHDPL may (to the extent permitted by the DPA) send it outside the European Economic Area (“EEA”). MHDPL will take all reasonable steps to ensure that in such circumstances your data is treated securely and in accordance with this Privacy Policy but your attention is drawn to the fact that the laws of countries outside the EEA may provide lesser protection to your information than the UK. When you submit your personal information to MHDPL you consent to the transfer of your information outside the EEA unless you specifically indicate otherwise.

5. Cookies

5.1 To personalise your browsing experience, MHDPL uses “cookie” information technology. “Cookies,” are small pieces of information that are issued by your computer when you enter a website. Cookies are stored by your browser on your computer’s hard drive and enable the website to identify your computer and to store information about your use and navigation of the website.

5.2 In accordance with Privacy and Electronic Communications Regulations we require your consent to use cookies and to provide you with the information to make it clear for you why and how cookies are used on our website. To facilitate your online experience with us we use ‘implied consent’ policy which means we assume that you are happy to use our website provided that we put a notice message that can’t escape your attention to make sure it is very clear to you.

5.3 Cookies enable MHDPL to store information about your preferences and therefore customise the website according to your individual interests. They are also used to monitor which parts of the website are the most popular to its visitors.

5.4 What are the cookies used on our website:

"Session" Cookies – this data is deleted each time your browser session is closed. We use session cookies to remember you have logged in and thus to be able to use information specific to your account.

"Persistent Cookies" – this data is kept on our device after you close your browser.

We may set up the following cookies if you engage with the website:

mhuseridAllows us to identify you if you tick the "remember me" checkbox when logging in
mhdbitrateIs set up when you choose video playback quality
mhddataIs used to show you different advertisement content in designated areas
mhdplayerIs used on mobile devices when you choose video player type
mhdsourceAllows to identify the source you have come from, such as when your friend refers you, using our refer a friend service.

Third party cookies

We sometimes embed content such as images and video from other websites. This content may come with cookies from these websites. For example, when you use one of the share buttons a cookie may be set by that service. Cookies are used for statistics in order to improve the user experience. User data is all anonymous. MHDPL does not have control over these cookies and you should check the relevant third party services on their website for more information.

Facebook Conversion Tracking Cookies

We use a technology called Facebook Conversion Tracking. This allows us to track those visitors who have been referred through a Facebook page, application or advertisement and then contacted us through this website within a 30 day period.

We will share information regarding your visit to our website with Facebook but this will not include any information specific to your application or other personal information. Facebook will use this information to monitor on our behalf the effectiveness of our advertising and applications.

The information we share with Facebook will only be used in accordance with Facebook’s data use policy

Facebook Conversion Tracking may also enable us and our partners to serve ads on and off Facebook.

Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Email tracking

Some emails such as newsletters that we send you have a tracking facility so that we can tell how much traffic these emails send to our site. We rarely use this information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. If you do not wish for this to happen you should unsubscribe from your promotional emails.

5.5 You are not obliged to accept cookies and you can amend your browser’s settings to prevent cookies being accepted by it. Please be aware that if you do disable cookies however, certain services on the MHDPL websites will not be available to you and your use and enjoyment of them will be impaired.

6. Third Party Websites

Please be aware that MHDPL does not control and is not responsible for websites that are referred to or linked from its own websites and that use of your personal information on these websites is not subject to this Privacy Policy.

7. Registration

7.1 To access certain parts of this website, MHDPL may require you to register and provide certain information about yourself.

7.2 You are reminded that in addition to the provisions of this Privacy Policy, where you register you also agree to:

  1. provide true, accurate, current and complete information about yourself as prompted by the relevant registration form (such information being the "Registration Data"); and
  2. maintain and promptly update the Registration Data to keep it fully up to date.

8. User Generated Content Policy

8.1 When you transmit, upload, post, e-mail or otherwise make available data, text, software, music, sound, photographs, graphics, images, videos, messages or other materials ("User Content") on or to or any other website, microsite, or any other internet property owned, operated or sponsored by MHDPL's (collectively "MHDPL's Web Properties"), you are entirely responsible for such User Content. Such User Content constitutes a Submission as defined below. This means that you, and not MHDPL. or its affiliates (collectively, "MHDPL's"), are entirely responsible for all User Content that you post to any MHDPL's Web Properties. All users of MHDPL's Web Properties agree that their access to and use of any MHDPL's Web Properties are subject to this User Generated Content Policy and all applicable laws, and that any such access or use is undertaken at the user's own risk. The terms of this User Generated Content Policy are subject to change at any time without prior notice. Any such changes will be reflected on the User Generated Content Policy page of the website.

8.2 Any inquiries, feedback, suggestions, ideas or other information or User Content you provide us, including submitting your name, social media handle, any accompanying text, and an image or images from your Twitter™, Instagram™ or other social media site account(s), using hashtag #MHD, #myhairdressers (collectively, "Submissions") will be treated as non-proprietary and non-confidential. For good and valuable consideration, the receipt and sufficiency of which hereby is acknowledged, by uploading, posting, e-mailing or otherwise submitting Submissions to any of the MHDPL's Web Properties, you grant, and you represent and warrant that you have the right to grant, to MHDPL's an irrevocable, perpetual, non-exclusive, royalty-free, worldwide license to use, telecast, copy, perform, display, reproduce, edit, distribute, copy, edit, change, modify, add to, subtract from and otherwise exploit the Submissions, or any portion thereof, in any manner (including without limitation promotional and advertising purposes) and in any and all media now known or hereafter devised, and to prepare derivative works of, or incorporate into other works, such Submissions, and to grant and authorize sublicenses of the foregoing without any compensation to you or to any third party.

8.3 You also acknowledge that your Submissions will not be returned and MHDPL's may use your Submissions, and any ideas, concepts or know-how contained therein, without payment of money or any other form of consideration, for any purpose including advertising, promotional, marketing, publicity, trade or commercial purposes, without attribution, and without the requirement of any permission from or payment to you or to any other person or entity.

8.4 If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. By making a Submission, you hereby warrant that your Submission is your original creation, has not been copied, recreated, reproduced, previously published, derived from or otherwise taken in whole or in part from any other work and the Submission does not infringe the intellectual property, privacy or publicity rights or any other legal or moral rights of any third party, or violate applicable laws or regulations. You also warrant and represent that each person in the Submission has given their written permission and consent to be included in the Submission and displayed publicly on MHDPL’s Web Properties and other MHDPL’s social media sites and marketing materials and advertising and that you shall furnish such permission and consents promptly to MHDPL’s upon request. You agree to indemnify MHDPL and its affiliates for all claims arising from or in connection with any claims to any rights in any Submission or any damages arising from any Submission. You further agree to indemnify and hold MHDPL, its officers, directors, and employees (collectively the "Releasees") harmless from any and all claims by any third party against any of the Releasees (and related damages, expenses, costs, including reasonable attorney’s fees, liabilities, verdicts, judgments and settlements) arising out of use of a Submission or any breach of your representations herein, including but not limited to claims of infringement or violation of trademark, copyright, or other intellectual property rights, rights of publicity, or rights of privacy. Upon submission of Submission you hereby release MHDPL and Releasees from, and irrevocably waive, any and all claims that MHDPL’s use of your Photo with or without your name, including but not limited to use on MHDPL’s Web Properties, infringes or violates my rights in your Submission or any work or material contained in your Submission.

Instagram ™, Twitter ™, and other similar social media forums are registered trademarks of their respective companies and not affiliated with MHDPL or Any submission via these or other similar social media sites are subject to all ruled and regulations of such sites. If you choose to submit your photo via mobile phone, standard data rates may apply.


8.7 You agree not to engage in or assist or encourage others to engage in transmitting, uploading, posting, e-mailing or otherwise making available on the MHDPL's Web Properties, User Content that is, or which encourages activity or conduct that is, unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; you do not have a right to make available under any law or under contractual or fiduciary relationships; is known by you to be false, inaccurate or misleading; you were compensated for or granted any consideration by any third party; contains restricted or hidden content; or infringes any patent, trademark, trade secret, copyright, right of publicity or other proprietary rights of any party.

8.8 While MHDPL allows users to post User Content, including images and comments, to MHDPL's Web Properties, you should be aware that User Content is not reviewed by MHDPL before posting and does not necessarily reflect the views of MHDPL.

8.9 All User Content must be appropriate for a family audience. Any User Content may be removed by MHDPL from the MHDPL's Web Properties at any time and for any reason.

When you submit, post, or otherwise transmit User Content to any MHDPL Web Properties you alone are responsible for ensuring you have the rights to post that User Content, including, but not limited to, any copyright rights to images or music, and the right to publish the images of the people or items included in the User Content.

8.10 Please note that any User Content posted to any MHDPL's Web Properties may be used by MHDPL for commercial purposes and may be copied or exported from any of the MHDPL's Web Properties and published elsewhere on the internet, including on any social media sites, or otherwise so please exercise discretion in deciding what to post on any of the MHDPL's Web Properties.

8.11 Be aware that MHDPL has no control over User Content once it leaves MHDPL's Web Properties, and it is possible that others may duplicate material found on MHDPL's Web Properties, including, but not limited to, on other sites on the Internet, including on any social media sites, so please exercise discretion in deciding what to post on any of the MHDPL's Web Properties.

8.12 You further agree not to post any content or mechanism that attempts to gain access to restricted areas of any of MHDPL's Web Properties, collect or solicit passwords or personal information from other users, or engage in commercial activities via any of MHDPL's Web Properties.

In addition, you agree not to transmit, upload, post, e-mail, or otherwise make available any software viruses, unsolicited or unauthorized advertising, solicitation or promotional material, including chain letters, mass mailings, or any form of "spam." You further agree not to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity; intentionally or unintentionally violate any applicable local, state, national or international law; or collect or store personally identifiable data about other users.

8.13 MHDPL does not endorse or control the User Content transmitted or posted on MHDPL's Web Properties and therefore, MHDPL does not guarantee the accuracy, integrity or quality of User Content. You understand that by using this, or any other of the MHDPL's Web Properties, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will MHDPL be liable in any way for any User Content, including, without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the MHDPL Web Properties.

8.14 You acknowledge that MHDPL has the right - though not the obligation - in our sole discretion to refuse to post or remove any User Content and it reserves the right to change, condense, edit, modify, transmit, display, or delete any User Content and you waive any rights you have in having the material altered or changed in a manner not agreeable to you. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, MHDPL has the right to remove any User Content that violates this User Generated Content Policy or is otherwise objectionable and, solely as to the posting of content, it reserves the right to terminate access to submit UGC to MHDPL's Web Properties without prior notice for any user who violates this User Generated Content Policy or infringes the rights of others. Please note that any such termination will not affect your ability to make purchases, returns, or otherwise interact with the services MHDPL provides.

8.15 MHDPL respects the copyrights of others. If you believe in good faith that your copyrighted work has been reproduced on our site without authorization in a way that constitutes copyright infringement, you may notify by mail to MHD Productions, Unit 5, University of Essex, Southend Campus, The Gateway, Elmer Approach, Southend on Sea, Essex, SS1 1LW, United Kingdom or to Any personal information you provide in your e-mail will be used only for purposes related to your e-mail.

While MHDPL strives to make MHDPL's Web Properties safe and positive places, they remain public forums, and other users may attempt to obtain personal information about you in order to harass or injure you. By using the MHDPL's Web Properties you acknowledge and agree that MHDPL is not responsible for others' misuse of information publicly disclosed here. Please carefully select the type of information that you post or share, and report any abuses to us.


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