How to Fulfil Salon Reception Duties

How to Fulfil Salon Reception Duties

Duration18 minutes
Skill levelFoundation

Technical skills

  • Confidential information
  • Confidentiality
  • Data Protection Act
  • Effective rapport
  • Enhancing salon image
  • Fraudulent card
  • Invalid card
  • Legal requirements
  • Limits of own authority
  • Methods of communication
  • Payment discrepancies
  • Payment dispute
  • Personal presentation
  • Positive impression
  • Relevant person
  • Responsible persons
  • Sale of Goods and Services Act 1979
  • Salon procedures
  • Salon requirements
  • Trades Description Act
  • Working practices
  • Workplace policies

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