How to fulfil salon reception duties video tutorial

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Learn how to fulfil all the requirements of the salon reception from when a client enters to leaves the salon in this foundation MHD video tutorial. You will explore why the reception is the eyes and heart of your business and why an efficient, friendly and professional reception is imperative to the health of your salon.

Members can also download our Fulfil Salon Reception Duties factsheet.

Learn how to fulfil all the requirements of the salon reception from when a client enters to leaves the salon in this foundation MHD video tutorial. You will explore why the reception is the eyes and heart of your business and why an efficient, friendly and professional reception is imperative to the health of your salon.

Members can also download our Fulfil Salon Reception Duties factsheet.

Technical skills

Confidential information
Confidentiality
Data Protection Act
Effective rapport
Enhancing salon image
Fraudulent card
Invalid card
Legal requirements
Limits of own authority
Methods of communication
Payment discrepancies
Payment dispute
Personal presentation
Positive impression
Relevant person
Responsible persons
Sale of Goods and Services Act 1979
Salon procedures
Salon requirements
Trades Description Act
Working practices
Workplace policies

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